Contact us

Recycling enquiries

If you have any questions about recycling, please contact our
helpline on 0845 600 0323.

The helpline opening hours are:
Monday to Friday: 8am–8pm
Saturdays: 9am–12pm
Sundays – closed 
Calls are charged at standard local rate.

Website enquiries

If you have problems using this website, please email webmaster@london.gov.uk. Please note that the webmaster is unable to help with questions regarding recycling.

Borough enquiries

If you work for a London borough and have a query about borough support services, please contact your Communications Advisor at WRAP.

Media enquiries

If you have a media enquiry please contact environmentdesk@london.gov.uk